SHIPPING & DELIVERY.

DRTSDE is an independent Australian clothing label. Our garments are printed to order in Australia through our production partners and shipped directly to you once they're ready.

Made to order — production time

Because our clothing is made to order, please allow time for printing and preparation before dispatch. As a guide, production takes approximately 1–14 days, depending on the item, blank garment availability and our printing partner's workload. This is an estimate, not a guaranteed turnaround, and may take longer during peak periods or supply disruptions.

Production time and delivery time are separate. Selecting express shipping does not fast-track printing; it applies to delivery once your order has been dispatched.

Australian shipping options

We currently ship within Australia. The following transit times are indicative after dispatch:

• Standard shipping: generally around 2–6+ business days.
• Express shipping: generally around 1–3+ business days.

Delivery times vary by postcode, carrier, public holidays and conditions in the delivery network. Regional and remote deliveries may take longer. The estimates above do not include production time.

Shipping costs

Standard shipping starts from $10 AUD and express shipping starts from $15 AUD. Rates depend on the items and weight of your order, and the applicable shipping cost is displayed at checkout before payment.

Enjoy free express shipping on eligible Australian orders of $150 AUD or more, as calculated at checkout.

Dispatch and tracking

Once your order has been printed and handed over for delivery, we'll send tracking details to the email address supplied at checkout when available. Carrier tracking can take a little time to start updating after dispatch. Some orders may arrive in separate parcels.

Delays and order changes

If production is unexpectedly delayed or an item is unavailable, we'll work with our fulfilment partner to keep you informed and arrange an appropriate solution.

Please double-check your delivery address before completing checkout. If you need to make a change, or your parcel is delayed or missing, contact dirtside52@gmail.com with your order number as soon as possible. Changes may not be possible once production or shipping has begun. We'll assist with any delivery issues and liaise with our fulfilment partner or the carrier as needed.

International shipping

Our current checkout shipping options are available for delivery addresses in Australia only.

Faulty, damaged or incorrect items

If you receive a faulty, damaged or incorrect item, please contact dirtside52@gmail.com so we can help. For more information, see our Refund Policy. Nothing in this shipping information limits your rights under the Australian Consumer Law.